Softness

Appears in

Published 2014

Softness is the opposite of crispness, so it has the opposite causes, as follows:

High proportion of liquid in mix.
Low sugar and fat.
Honey, molasses, or corn syrup included in formulas. These sugars are hygroscopic, which means they readily absorb moisture from the air or from their surroundings.
Underbaking.
Large size or thick shape. The cookies retain moisture.
Proper storage. Soft cookies can become stale and dry if not tightly covered or wrapped.