Zingerman’s Deli in Ann Arbor was such a formative place for me—I was taught all sorts about the power of small businesses, servant leadership, and rice pudding. Having only ever had cafeteria cups of stodgy, lumpy sweet stuff, I always thought that rice pudding was nasty. It turns out good ingredients and a bit of know-how really make a great product, or as Zingerman’s would say, “You really can taste the difference.”
