Returning a faulty bottle

Appears in
Le Cordon Bleu Matching Wine with Food

By Le Cordon Bleu

Published 2010

  • About

If, after buying a wine, you discover on pulling the cork that it is undrinkable, you should return it as soon as possible. You may find that the wine is corked or oxidized. Unfortunately, pronouncing a wine faulty can be a subjective matter, and if the wine is just slightly off, you may find you have little recourse. But most merchants and retailers will, without too much argument, exchange or refund your money if you bring back a problematic bottle. If you discover the flaw only after you have poured the wine into your guests’ glasses, be sure to pour the wine back into the bottle and replace the cork tightly. Returning a half-empty bottle and demanding your money back may be met with a sceptical response. All this applies to recently purchased wines. If you laid down the wine for some years and then found it to be corked, you would have to write it off as bad luck.